Frequently Questions

Shipping and Delivery

Q: How long will it take for my order to be delivered?

A: Delivery times vary depending on your location and the shipping option you choose. We offer standard and expedited shipping options. Once your order is processed, we’ll send you a number to call so you can monitor your delivery.

Q: Do you offer international shipping?

A: We currently offer shipping within Nigeria  only.

Product Information

Q: How can I find the right  tool for my project?

A: We provide detailed product information and specifications for each product. You can also contact our customer support team for assistance in choosing the right tool for your project.

Q: Can I return a product if it doesn’t meet my expectations?

A: Yes, we offer a same-day return policy for most products. Please see our return policy for more information.

Warranties and Support

Q: What kind of warranty do you offer on your products?

A: Most of our products come with a manufacturer’s warranty. Please see the product description for warranty information.

Q: How can I contact customer support if I have a question or need assistance?

A: You can reach our customer support team by phone, email, or live chat. Our customer support hours are Monday through Saturday from 8am to 7pm .

Payment Methods Available 

Q: What payment methods do you accept?

A: We accept a variety of payment methods to make shopping on our website easy and convenient. These include:

Bank Transfer, Credit and Debit Cards: We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Simply call our customer support team to complete your purchase.

We take the security of your payment information very seriously and use the latest encryption technology to protect your data. If you have any questions about our payment methods or security measures, please don’t hesitate to contact us.